Warranty Information

Last Updated: August 31, 2026

Issued by VENNASSA COMPANY (Business Registration No.: 41528390).

Yellow gold: 3.0μm 18K Gold Vermeil over 925 sterling silver. Rose gold: 5.0μm 18K Rose Gold Vermeil over 925 sterling silver.

Lifetime Structural Warranty — manufacturing defects under normal use for the life of the piece.

1-Year Plating Warranty — unusual vermeil fading within year one may qualify for complimentary re-plating when Care Guide instructions were followed.

Email info@vennassa.com with order number and photos. Unless we state otherwise, shipping the item to us for warranty service is the customer's responsibility.

Complimentary ring resizing within 60 days when the design allows.

Address: Room D, 15/F, Kwai Fong Plaza, 208 Hing Fong Road, Kwai Fong, New Territories, Hong Kong · +852 5389 3128